Summary Information

Entering Parties to the Contract Usually, entering parties to the contract is limited to your organization and the customer, but you can also enter a third party such as a distributor or a dealer. You can bill only those accounts belonging to the parties that you enter here or to related
accounts as defined in Oracle Receivables.
Entering the Billing Account and Address
You can select the default billing account and address for new contract lines. You can bill to an account belonging to the customer, to any third party that you have entered as a party to the contract, as well as to any account with an established relationship to either of the two in Oracle Receivables.
The billing account number that you select here:
• Specifies who is billed for the contract
If you enter an account belonging to a third party it will be that third party that will receive the invoice.
• Filters the pricing information that you enter on the Pricing/Billing tab.
If you are billing a third party for the contract, then the price list and other required fields are for that third party rather than the party that is specified as Customer.
• Populates the account number field for each new contract line.
The entry that you make here affects new contract lines only. To change existing contract lines based on your entry, you must cascade the changes to them.
Entering the Shipping Account and Address
Although entry is required only if your contract includes physical items that must be shipped to the customer address, the application also uses the shipping address to estimate taxes on services.
The entry that you make here affects new contract lines only. To change existing contract lines based on your entry, you must cascade the changes to them.
Entering Party Contacts
You can enter contacts for the different parties to the contract. This includes the sales people in your organization (the vendor). You must enter the sales person as a contact for the vendor to run the Service Contracts Bookings report.
Creating or Modifying a Customer Contact Record:
You can create or modify basic contact information such as the contact name, phone number, and e-mail address from the Parties subtab. To create a new customer address or enter other contact details, you must use the Customer Standard window in Oracle Receivables or the Contact Center window, which is available under the Customer Support responsibility.
To create or modify a customer contact record:
1. From the Service Contracts Authoring window, select the Summary tab and Parties subtab.
2. In the Party region, select the party for which you want to create the contact. You can create a contact either for the customer or a third party.
3. In the Contacts region, place the cursor in the Role field.
4. Select Maintain Contact from the Tools menu. The Contact window appears.
5. Enter/Modify the contact information and save the record
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