Practice - Invoice Corrections

Overview

In this practice you will learn how to perform invoice corrections.

    * Update unit price

    * Adjust freight

    * Write-off an invoice

    * Enter a debit memo

Assumptions

    * You must have access to an Oracle Application Vision database or comparable training or test instance at your site on which to complete this practice.

    * The URL s for accessing the HTML login page and apps login page.

    * Seeded vision data.

Tasks

1.    Update unit price:

The unit price was incorrectly entered.

Solution:

   1. Login as Operations with Welcome as the password.
   2. Choose Receivables, Vision Operations (USA) as the responsibility.
   3. (N) Transactions > Transactions
   4. You enter a query to retrieve previously created transaction.
   5. Choose the Incomplete button to incomplete the transaction.
   6. Click on the Line Items button.
   7. Replace the unit price with any number.
   8. Save your work.
   9. Close the Lines window to return to the Transactions window.
  10. Choose the Complete button to complete your invoice.

Tasks

2.    Adjust freight:

    * Correct the freight amount incorrectly entered.

Solution:

   1. Login as Operations with Welcome as the password.
   2. Choose Receivables, Vision Operations (USA) as the responsibility.
   3. (N) Transactions > Transactions Summary.
   4. You enter a query to retrieve previously created transaction.
   5. Choose the Adjust button.  You will see the “Installments” window executed, then the Adjustments window will display.
   6. Choose Freight Error as the Activity Name.
   7. Choose Freight as the type.
   8. Create an adjustment to reflect the freight increase of  $25;  notice the balance due for freight increases.
   9. Select the Comments tab.
  10. Choose CHARGES as the reason.
  11.  Enter ‘correct freight charge’ as the comments for making this adjustment.
  12. Save your work. 
  13. Write down the Adjustment Number _____________.

Tasks

3.  Write-off a portion of the invoice:

A customer has been over-charged.

Solution:

   1. Login as Operations with Welcome as the password.
   2. Choose Receivables, Vision Operations (USA) as the responsibility.
   3.  (N) Transactions > Transactions Summary.
   4. You enter a query to retrieve previously created transaction.
   5. Choose the Adjust button.  You will see the “Installments” window executed, then the Adjustments window will display.
   6. Choose Write-Off as the Activity Name.
   7. Choose Line as the type.
   8. Create an adjustment amount of –500 to reflect a decrease;  notice the balance due for invoice decreases.
   9. Select the Comments tab to enter a comment for making this adjustment.
  10. Choose REFUND as the reason.
  11. Enter ‘overcharge customer’ as the comments for making this adjustment.
  12. Save your work. 
  13. Write down the Adjustment Number _____________.

Tasks

4.  Create a debit memo:

    * You have not billed the customer for freight charges.

Solution:

   1. Login as Operations with Welcome as the password.
   2. Choose Receivables, Vision Operations (USA) as the responsibility.
   3. (N) Transactions > Transactions.
   4. Choose Manual as the source.  Since this source has been defined as a manually entered transaction with automatically generated, sequential transaction numbering (the system will assign a number upon committing/saving).
   5. Choose Debit Memo as the class.
   6. Choose Debit Memo as the type.
   7. Choose American Telephone and Telegraph as the customer.
   8. New York (OPS) is defaulted as the location.
   9. Smith, Lisa is defaulted as the contact.
  10. Douglas, Ms. Lisa is defaulted as the salesperson.
  11. Save your work.
  12. Choose the Freight button
  13. Choose United Parcel Services as the Carrier.
  14. Enter today as the Ship Date.
  15. Choose Destination as FOB.
  16. Enter 400 as the amount.
  17. Save your work.
  18. Close the Freight window to return to the Transactions window.
  19. Choose the Complete button to complete your invoice.
  20. Write down the invoice number  _____________________.