When invoice is not validated
a) Query the invoice and click on the invoice record
Navigate to  Invoices > Entry > Invoices
Enter Invoice Number and click on ‘Find’ button
Click on the invoice record

b) Go to Edit on the menu bar and click ‘Delete’

c) A caution box will pop up to confirm delete of record. Click ok and save the changes.

When invoice is validated but not paid:
a) Query the invoice and click on the invoice record
Navigate to Invoices > Entry > Invoices
Enter Invoice Number and click on ‘Find’ button
Click on the invoice record

b) Click on ‘Actions’ button

c) On ‘Invoice Actions’ window, select ‘Cancel Invoices’ and press ‘OK’ button.

d) A caution box will pop up to confirm cancellation of record. Click ok.

When invoice is accounted and paid:
a) Query the related payment.
Navigate to Payments > Entry > Payments
Click on ‘Flash light’ icon
Enter query parameter to inquire the payment for voiding.
Click on ‘Find’ button

b) Void the payment
In the Payment window, select the payment and choose Action.
In the payments action window, select void and optionally change the GL Date to one you want to use for accounting distribution
Select the value in the invoice action field: ‘Cancel’ to void the payment and automatically cancel the related invoice.

c) A caution box will pop up to confirm voiding the payment. Click on ok.
If cancel was selected in the invoice action field, a note appears for the cancelled invoice