Exceptions are notifications that identify issues that need resolution. Oracle Collaborative Planning generates an exception whenever an actual process does not match the required process. For example, if you and your supplier's forecasts do not match, Oracle Collaborative Planning generates a forecast mismatch exception.

Exceptions ensure that the decision-making process remains focused, occurs in a timely manner, and makes the supply chain more responsive.

Oracle Collaborative Planning exceptions are grouped into several categories that correspond to supply chain problems. The categories are:

• Late orders
• Early orders
• Potential late orders
• Material shortage
• Material excess
• Forecast mismatch
• Response required
• Change orders
• Forecast accuracy
• Performance below target

Exception notifications for an item are sent to the supply chain collaboration planner for the item. If no planner is specified for an item, notification is sent to an Administrator. Any planner can view an exception through the Exceptions tab. You can also view counts for a given exception type.

Supply Chain Event Management Engine
The Supply Chain Event Management engine computes exceptions on a net change basis. Exceptions are computed only for every transaction that has received additional information since the last Supply Chain Event Management Engine run.

The Supply Chain Event Management Engine is a background process which usually runs at a specified frequency. Your Advanced Planning administrator can change this frequency.

View Exceptions
Complete the following steps to view exceptions in Oracle Collaborative Planning:
1. From the Oracle Collaborative Planning application, select the Exceptions tab.
2. On the Exceptions Summary page, select the exception type you want to view and then select Show Details.
3. You will see the details of the selected exceptions. You can perform a search on this page.