In this step, you can perform the following major tasks:
• Configure notification heading
• Specify workflow
• Specify recipient for the notification

Configure Notification Heading
In this step, you enter the text of the notification heading. You also can select from the output attributes by using tokens. For example, if one of your output attributes is Item Number, and you select this as token in notification header, the token will be substituted with the actual item number when the exception is generated.

Specify Workflow
By default, custom exceptions are governed by MSC:User Defined Workflow, and the User Defined Exception Workflow process. This workflow and workflow process generates the notification for each custom exception, and sends to the right users. You can customize this workflow, and workflow process, or add a new workflow process under the parent workflow, or add a new workflow to model your resolution procedure. If you have multiple workflows or workflow processes you can select the
most appropriate workflow for a particular exception in this screen.

Specify Recipients
Recipients can be specified as user, responsibility, item planner, or an e-mail address. For example, if you select recipient type as user, then the list of values for recipient will contain list of users in your instance. If you select item planner, the actual planner for the item will receive notification when the exception is generated.

You can enter whether to give access to the exception by enabling access to the Oracle Collaborative Planning exceptions window, by sending notification, or both by selecting appropriate check boxes.

Save
In the final step of custom exception creation you can review all of the setup data for your exception before saving it. After reviewing your exception and correcting any errors, select Submit.