Order Tracking

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Once an order is submitted in an Oracle iStore site, customers can log into the site and access their order details (including invoices, payments, shipping, and returns) in Order Tracker, if the administrator has enabled this functionality.

In the Customer Application, Order Tracker is available to registered users through the Orders icon. The Order Tracker section consists of the following subtabs:
• Track Orders
• Pending Orders
• Invoices
• Payments
• Returns
• My Products
Note that the specific functionality must be implemented for the relevant subtab to appear

To implement advanced search, set the profile option, IBE: Enable Advanced Order Tracker Search, to Yes.


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